Matkahuolto before, now and tomorrow
We want to be a seamless everyday partner that delivers every trip and every parcel right – and preferably a little better. When we focus on what we do best, our clients can relax and concentrate on what’s important in life.
Mission: We bring people and goods smoothly together
We are an honest, Finnish operator that believes in making life easier. Every trip or parcel is important to us. We ensure that everything that goes through us always finds the better way.
Strategic vision 2027 and key themes
Matkahuolto is a financially successful, customer-oriented and sustainable parcel and digital transport services company that delivers shareholder value in the form of increased company value and dividends, as well as core services that are important to transport operators.
Value for customers and owners
We create financial and service-based value for customers and owners by being agile, bold, cost-effective, customer-centric and straightforward.
Profitable growth in parcel services
We seek strong growth in both domestic and international corporate accounts – with a distinctive customer experience that meets customer needs.
Core digital transport services that matter
Focusing on the core services that matter to operators and passengers, we are boldly simplifying and renewing our offer, aiming for growth and profitability.
Valued brand and workplace
We strengthen our position as a respected company and employer by developing our customer and employee experience and brand.
Matkahuolto’s values
Three core values have been defined to support Matkahuolto’s operations. These values support and guide the day-to-day work of all of us at Matkahuolto.
Behind the wheel
Each one of us has their foot on the pedal, which puts success in our own hands. We do things in a brave manner, shoulder responsibility and finish what we started. We’re not afraid to change or reshape things if needed.
Together
We succeed and fail together – with our team mates and partners. We respect each other, genuinely care for our customers, and never discriminate. By working together, we’re able to always deliver what was asked for, and more.
Brand promise – The better way
Whether a webshop bargain or you yourself – whatever travels through Matkahuolto, the sender, recipient, business or passenger can be confident that we are the better way.
It is a feeling and a promise that we redeem with daily actions and continuous work.