Return the arrived parcel easily
Choose a return method that suits you
Get an activation code for the parcel you are returning
Write the activation code, your name and phone number on top of the parcel
Take your parcel to a parcel locker or parcel point
The app requires you to reserve a box in the parcel locker for returning your parcel. You can do this when you get your activation code.
Using the Paketit app
Returning your parcel is easiest via the Matkahuolto Paketit app. Click the Palauta (Return) button to get the activation code.
Logged in online
As a registered customer, you can activate return shipments with a few clicks on the Matkahuolto website.
Without registration
Choose your preferred return method on the website and take your parcel to a parcel locker or parcel point.
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