|Validity||A singe ticket is good for travel on all or most routes depending of the connection involved.|
|Price||When selling tickets, Matkahuolto applies the price lists and discount terms reported by bus operators. Prices for single tickets can be found from Matkahuolto’s online store.|
|Where to buy||Single tickets are available from Matkahuolto service points, some Matkahuolto agents and many travel agencies. Look up the nearest sales point|
|Validity of the ticket||Single tickets purchased at Matkahuolto terminals are valid for one month from the date of purchase or from the date of travel indicated on the ticket. Seat reservations are only valid for the route and the service indicated on the ticket. A single ticket is always specific to the bus company and valid for all the services operated on the route indicated on the ticket issued by the bus company. Tickets purchased from Matkahuolto agents and travel agencies are valid for the day and service for which they have been purchased.|
|Seat reservation||A seat reservation can be made in connection with the purchase of a single ticket for most express departures and several regular services. Seat reservations cost €2.50 per seat. No seat reservation can be made when travelling with a pet.|
Matkahuolto grants discounts on tickets as defined by bus operators. Each passenger is only entitled to one discount at a time (e.g. students are not entitled to a discount for a return ticket in addition to the student discount). To qualify for a discount, passengers must present proof of their entitlement to the discount when buying the ticket and boarding the bus.
Single tickets purchased at Matkahuolto terminals and agents are eligible for refunds. With refunds on partially-used return tickets, any discount granted at the time of purchase is subtracted from the total refund amount. Unused seat reservations are not eligible for a refund. Claims for refunds must be made within one (1) month of the date of expiry of the ticket concerned. Bus ticket refunds are subject to a service charge of EUR 6.00.