Instructions and materials for online stores
This section provides content from logos to instruction texts designed to facilitate the operations of e-businesses in order to allow you to make the most out of Matkahuolto’s Parcel Services.
Click here to access Matkahuolto's logos and graphic intstructions that will help you support the use of Matkahuolto's parcel services in your online store.
How to inform your customers about deliveries?
Simple instructions for informing your customers about the delivery services.
We have prepared simple standard instructions for online stores making use of Matkahuolto’s services that will help you to explain the delivery options available.
CHOOSE DELIVERY OPTION:
COLLECTION AT A MATKAHUOLTO OUTLET
Your order is delivered to your nearest or chosen Matkahuolto office, Matkahuolto Agent or Matkahuolto Pick-up Point (K-Markets, certain R-kioskis, Tokmannis and various other companies.
COLLECTION AT A MATKAHUOLTO OUTLET OR LOCAL STORE
Your order is delivered to your nearest or chosen Matkahuolto office, Matkahuolto Agent or Matkahuolto Pick-up Point (K-Markets, certain R-kioskis, Tokmannis and various other companies).
DELIVERY TO YOUR DOORSTEP
Delivery to your doorstep as agreed. Deliveries are made Monday-Friday to the address given by you.
Matkahuolto's XML interface allows you to add Parcel Services to your online store.
With Matkahuolto’s open and free XML interface, Parcel Services can be added to the online store. As a result of this integration, the online store will be able to print address cards for the order placed by the customer without having to enter the data manually into Matkahuolto's system. With the system, address cards can be printed for all Parcel Services offered by Matkahuolto. Other online store applications can also be directly linked to Matkahuolto’s data system via the XML interface. Quick and easy deployment of the XML interface is ensured by instructions and model codes.
Integration with online store systems
Matkahuolto’s Parcel Services have already been integrated with most online store applications. This means that your customers are able to select the preferred pick-up point when placing the order. Additionally, you can print the address cards required for dispatch directly from the application.
Monitoring and management interface
Managing parcels is easy with Matkahuolto’s MPaketti customer interface. Using the MPaketti customer interface allows online retailers to fill in and print out despatch documents on their own computer. The despatch information is also registered directly into Matkahuolto’s data system. This allows you to track your despatched items. Using the customer interface, you can also produce return labels ready for emailing to your customer. Your online business' customer register can be transferred to the customer interface, which then allows you to monitor cash-on-delivery payments, track your deliveries in real time and email the tracking link to the parcel recipient.